Coinbase

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1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About Coinbase

Coinbase is the easiest and most trusted place to buy and sell cryptocurrency.

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Nik
GB

Terrible service I’ve been using Coinbase for 2 years. Woke up today to a message that my account has been suspended without providing any reason. When I tried to withdraw my remaining funds to my bank it would say “can’t withdraw due to connection issues” after talking to their customer support for about an hour I received zero help, the customer support clearly didn’t have any idea of what they are doing. All I got was “you’ll be contacted by email asap” I would highly recommend checking out other platforms.

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Kevin Richardson
GB

Cowardly Operation Unfortunately there aren’t many alternative options when it comes to regulated crypto exchanges, Coinbase pretty much has a monopoly and taking full advantage by illegal practices that involve random unjustified account freezes. A huge problem I have had as a decade long customer is they refuse to provide any customer support by phone. Everything is forcibly done through email by design so they have unlimited time to resolve your case. Sometimes an account is left hanging for months, even over minor issues. They also use overseas reps who are often useless and serve as mere secretaries who’s purpose is to stall or hand out case numbers. I wish the FTC would investigate there practices because no bank or credit card company would get away with this, but for some strange reason these guys get a pass because they are crypto.

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Gavin Haywood
GB

Terrible Signed up. Undertook one transaction, bought Litecoin then tried to send it to pay for something. Account locked for 30 days. Had to sell and unwind transaction. Coinbase took their fees on both sides of the transaction and locked my account.

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ysr_ismhotmail.com
NL

Caution Don’t invest a penny in this app! It will eventually take small amounts of money from you and you only have the option to chat via text and nothing will get returned or explained. You will just grow highly frustrated and eventually leave without getting any of your money back and call it a loss because of lack of customer service . You have been warned

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archy wilson
GB

Terrible customer services Terrible customer services I mean really really bad customer services. Website is also lagging and the graph and account summary graph is so behind in timing its a joke.

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