Bitpay is simply the worst Bitpay is simply the worst. I used them to receive small payments over the past several months and wondered why I never received a payout. Their response? You must accumulate at least .01 Bitcoin (around $420 in value at current rates) before they will release your funds. Until you achieve that balance level, they hold your money hostage. There are MANY other crypto payment processors available who don't resort to this scam tactic. Don't waste your time with Bitpay.

BitPay Merchant under review for ages + Zero response I don't like to leave bad reviews but this company is begging for 1 star negative reviews. I submitted my documents for BitPay merchant account back in May and was advised someone will get back to me. I sent an email on 22 May 2023 and 20 June 2023 asking for an update but got no response on both attempts. Just seen the numerous poor reviews and am glad my account is still under review as I don't care about it anymore. Such a wasteful company that shouldn't be in business. Non responsive customer support, a review period that feels like eternity. A GOLD recipe for disaster.

A scam that can steal your crypto This a scam company. Just sent a small amount of crypto I had to some business that accepts crypto. It was less than $10. They showed xxx amount needs to be transferred. On transfering the amount they tell you it is not enough and will say "Underpayment". They will tell you will get a refund. To get that refund you need to sign up and login to claim. But when you do that, they don't allow you to sign up without providing all your ID, photos, and other details. This is a scam operation to siphon off your data by pretending the transfer didn't work or you need a refund. Do not use it for any payment.

Use only if ready to loose all your Cryptocurrency. Avoid at all cost! First: Stay away from any company like BitPay that does not have a customer service phone line. They spend more energy hiding behind crafted emails rather than helping you solve any issue. They spend days crafting texts & lines to avoid your issue & cover their backs. Second: Their customer service was so unhelpful & unsympathetic, responding with generic FAQ responses instead of actual help to the issue. After insisting, they bluntly told me I've basically lost my money. It was very easy to download tha app, open an account and fund it. Story changes when you wish to use your money. I tried to send some crypto to pay for a service, and got stuck where I was being asked for an encrypted password. I used my account password which did not work. I was told that I needed a 12-word recovery phrase to find my encrypted password. I trolled through my account email and couldn't find a single email from BitPay mentioning '12-word recovery phrase' or 'encrypted password'. Sent an email to their customer service, only to get generic FAQ responses for many days. After insisting and pushing back, I finally got told blatantly that if I can't remember my password, I would loose any money I have in the account. Getting fed up, I asked to close the account and recover my fund. I got told they can close the account but I won't recover any fund I have in it. Morale of my experience; there is absolutely no way to access your money if you forget your password or don't have the 12-word recovery phrase. In my case, my account password won't work and I don't recollect ever creating another 'encrypted password' or being given any 12-word recovery phrase. What's worse, there is no email in my inbox about either of these. If perhaps there is a glitch where new passwords are needed, these guys will gladly tell you to forget about any fund in your account even if it's worth a million pound. No doubt, someone at the top, is getting really fat off of all these. Avoid BitPay at all cost for your peace of mind. I won't be surprised if it goes belly-up in the not too distant future.

Be careful, it is a scam Be careful, bitpay is a scam! I bought €50 in Bitcoin, I only received €33 in bitcoin. And I can't even use them, because aren't even enough to pay the commissions for make 1€ payment. I tried to send 1 euro to the wallet of my friend, and bitpay app says that there are not enough funds to carry out the operation. They practically stole everything. Customer service says it is not their fault Thank goodness that I had tried with a small amount just to try. Be careful, they are thieves. Real criminals.