I was recently diagnosed with stage 4… I was recently diagnosed with stage 4 cancer. They did surgery a week ago Tuesday and found massive spread. They closed me back up and gave me 4 to 5 months to live. I've never missed a payment in my life. I called all creditors and made arrangements to get my affairs situated and all balances paid. Hopefully with some consideration for hardship. Every company ACCEPT Citibank offered some help. Citibank, without notice closed my account. What an immoral, dirty, sinful company Citibank is. They literally closed my account because I'm dying of cancer!!!!

Citibank is the worst I have been with Citibank for many years, but the bank has change and itbis terrible now. The customer service is horrible, the international line is even worse. The bank does not offer any protection for fraudulent transactions and actually allow them. They wouldn't investigate and rather close the dispute without communicating their decision to me. Unauthorized transaction made abroad and I supplied proof. They do not care. It used to be a good bank, now is the worst place to put your money. I am closing my accounts and opening a new one with Chase. Stay away.

Horrendously Difficult Banking! Im not even sure where to begin with Citibank... -App is extremely poor very limited in what you can do -Every time I go to login on the website it takes 3-4 attempts with a 10minute security block out between every time, so I basically cant use this option as it is frustrating as hell -customer service extremely poor -I have to contact the bank via phone (minimum 30min process) every time I want to make a forward payment on a loan! Do yourselves a favour and use anyone but citibank, even if you have to pay more fees / higher rates!

I called customer service yesterday… I called customer service yesterday about a promo for a new card. I was transferred three times and then hung up on. Why have a great bank with fourth rate customer service? The people I spoke to had very limited English speaking skills. I constantly had to repeat myself. If this is the best you can do, I'll stop using my card. PRH

home depot credit card- No humans to… home depot credit card- No humans to talk to. Hardly use the card (typically as a back up if I dont have my biz card), because when i do making a payment takes 20 min listening to all the stupid recordings explaining and OVER explaining why they suck and wasting my time.- should be a 2 min call. Inconvenient and seems shady. BS.