Lucy Moreno
GBI was embarrassed to call I was embarrassed to call, however once I made the call the representative I spoke to was very knowledgeable and walked me through the process of the help that is available. After talking to her I felt a great peace of mind, and is highly recommend.
Velina Swords
GBI was a client for about 2 1/2 years I was a client for about 2 1/2 years. My experience was very good! You kept trying to work with a company, on my behalf, even after they kept refusing to work with you and were threatening legal action against me. I greatly appreciate the honest way you do business and your excellent customer service! Unfortunately, because of that company, I had to file bankruptcy. You returned the monies I had accumulated in my payment savings just like you said you would. I have referred you and will continue to do so. Thank you for setting the bar!!
Varun Samuel
GBThe Nicholas was kind and… The Nicholas was kind and understanding. I knew I was speaking someone with empathy towards what I am going through. The customer service has the same standards.
Yemsrach Tekleyohannes
GBGreat Customer Service!! Great Customer Service!! My experience with Nicolas was awesome. He calmly listens to my concerns and gives me insights about the program, and what the offers are. He explains every step with a delighted smile, with his in-depth knowledge of the program. I felt like I was talking with one member of my Family. This kind of excellent service should be appraised. Well, Done Nic.!!!
SandyO
GBI don't like that my accounts are gonna… I don't like that my accounts are gonna show late payments. Cause yall having started paying on them. I don't know why I have to deal with 2 months of calls of debt collection. None payments. So far. I haven't seen that ya'll have settled with the credit card companies. I'm worried it's gonna effect me more on my credit.