Patricia
GBSince a scammer called the day before Since a scammer called the day before, I was very suspicious of the call from Pacific Debt. I really put Matthew through the wringer. He was very patient trying to assure me of authenticity. I am still not quite there. I am a little more at ease this morning, but being alert and suspicious.
Andrew Lorimer
GBIncredibly informed representatives Incredibly informed representatives. All of my questions were answered and both Rian and Irma were incredibly personable. I had great conversations with both of them and got the impression that they actually cared about my path to correcting my financial situation.
Kate
GBAlexis was thorough and kind Alexis was thorough and kind. I appreciated her checking in with me throughout our conversation both for understanding and also to see how I was feeling. This is a strangely emotional process so that small kindness meant a lot.
J. Jordan
GBVery difficult to cancel Very enthusiastic and convincing sales people, but after consulting with my wife and my credit union I decided not to enroll in the services. After several emails and phone calls I still cannot get anybody to return my call and confirm that I'm unenrolled in this program.
Zack
GBInitial phone call was the best… Initial phone call was the best customer service i have ever received. They explained in detail step by step how everything works so I could understand. They also had a much better initial offer and lower monthly rate than National Debt Relief.