Halley was “Very” Helpful… Halley was “Very” Helpful Thoughout the process of the the paper work needed to complete the process! Navy Federal Credit Union made the process very clear & gave us confidence! That Navy Federal Credit Union was going to be the only banking company to use! Thanks!

Cause they gave me another chance to… Cause they gave me another chance to build up my credit and they have trust in myself

The loan officers are really helpful The loan officers are really helpful. Really made me feel special. Even though underwriter Takes the loan the people at Navy Federal give you a sense of caring that you That I didn’t feel with other mortgage companies, such as Quicken and everyone else I’ve dealt with. They were more like used car salesman compared to my experience with Navy Federal. Highly recommend

Dehumanized by AI It was a great company until they dehumanized it with AI. Now, I get hung up on and no one has a valid reason for anything. It has become very frustrating to bank with them. I banked with them for over 30 years but like USAA, I have to change companies. It is sad that they are sacrificing personal service for AI savings. In the end it will cost them by losing members like me.

Navy Federal Credit Union has the best… Navy Federal Credit Union has the best products to choose from which can easily fit into any financial situation. Auto loans are quick easy and very good rates. Member focused worth taking a look to see how Navy Fed can benefit you.