I have a similar story as below I have a similar story as below. I was assured by rep Brandon that since only one creditor my debt would be handled in six months I am now well over a year in. No contact from Atlas. Creditor has no access to my bank accounts. After a year in, and payments of well over 400$/ a month.I call atlas monthly and all they can tell me is that I should be receiving a settlement offer shortly. No information of when they reached out to the creditor given by Atlas. This has occurred the last 4 months I called.

Credit damage and Agreement Timeline … It was explained to me that my credit score would drop, but it wasn’t explained that it would plummet and that I would have charge offs and collections now added to my credit which won’t clear for seven years. I also thought that making contact with the creditors would’ve happened sooner so the phone calls, letters and knocks on my doors would not be happening still after you have collected 7 payments of over $500 from me. After seven months, only one of the creditors has an agreement everything else still shows as pre-settlement.

I’m a new customer to Atlas and so far… I’m a new customer to Atlas and so far I’m thrilled with their customer service. Top Notch! Thank you Atlas!!!

How Difficult is it to go this route? Any questions that I had were courteously answered in a way easy to understand. I thought this would be a confusing situation but your representatives made it very clear of the procedure. They are very polite and go the extra mile to assist!

Concerned I was getting really uncertain about this program. I couldn't get on my account or thru the phone. Tanya was so kind, helpful and professional. She answered all my questions. I am confident with going ahead.