Run around. Beware The lock likely works fine. However when I tried to unlock and remove obstacles so I could apply for a credit card, I got denied because the employee didn't remove everything. They told me to call back in 24 hrs to have my credit checked without another " hit". When i called back that employee told me I had to reapply. So I did. This time got denied for 2 applications within a few days plus apparently my new address wasnt in their system ( even tho it is with TransUnion and Equifax). I probably spoke with 25 different Experian people over 3 or 4 days. Never got resolution and wirh 2 hits to my credit, my score dropped 40 points!!! I have submitted a written letter to the dispute dept. At this point I fo not know what I need to do to be able to get a credit card....when I started this process a month ago my credit score was over 800.......and I can't even get a ##$$@#!! Credit card. Frustrated beyond belief!

When my info was found in the dark web When my info was found in the dark web, Experian caught it and clean it out. Thank you for not only this, but also watching and recommending credit cards for me to apply for in order to improve my credit scores.

I haven't been able to talk to a human… I haven't been able to talk to a human being in customer service since December 2023 to correct my mixed file. Their Automation is probably the worst I've ever encountered and no amount of time spent has led to anything promising. If I could write more letters to get somewhere I would. Hands down, the worst company to call.. ever.

You freeze people's money and it's… You freeze people's money and it's because your website was having issues. Your account sucks it takes 3 days to even transfer money to other accounts! By far the worst banking and customer service I have ever dealt with.

Living cost is too high What I really like about the Experian is the different opinions but what I'm disappointed is why are we being based on how we do on payments, when rent and food ect....is getting more expensive. Raise our wages because it don't match our daily living. I try my best to stay on top of all my bills but greediness on housing rent owner's renting is SO high not comparable to our wages.