Trust and Patience is key This firm has been honest and transparent from the start. They have answered every question and addressed every concern i have had thus far, and always respond quickly. They have reminded me all along that this is a process and patience and consistence is critical for success. It has only been 6 months, and I'm already starting to settle accounts. Thank You for everything

They have been very helpful in… They have been very helpful in directing me through the steps necessary to eliminate my debt, and they have kept me informed at all times.

I would find another company to work with. I just cancelled my program participation, this company is not 100% truthful when it comes to the fees they charge. I was told that fees would be collected upon settlement agreements with the creditor, but that's a lie, they take 90% from your payment each time for a Retainer Fee and Service Costs. This is why they tell you it takes months to negotiate settlements because there is nothing left after all the fees. Then just wait until you need help from your Brandon Ellis Law Firm's client support team, I was on hold for hours everyday for 5 days straight and never did get to talk to anyone, and don't waste your time emailing them because they will tell you to call them. I paid them over $1,200 in 2 months, and received a refund of $6.04, and they didn't settle any accounts. They are a mess.

The company is always working for me The company is always working for me. Any questions I have they’re there for me. Their communication with me is excellent.

Promise Broken They agreed to refund my money on Jan 4th 2024 within 10 days. As of this day I have not received my money. Then on the 5th of February I received a email stating that operations were stoped because of a gigantic lawsuit from the state of NY that they are being suied along with several other law firms and financial firms for misleading customers.