Thankful for Derek Freeze! Early this morning I called to change my payment method and talked to Derek Freeze. He was very helpful in making my change and made me an offer to pay in full my outstanding balance less some money I owe. I was so very thankful I was able to do this at this time and glad Derek was helpful and I was able to get this outstanding balance taken care of!

Jason Sharon Jason was great to work with. Always understanding of my situation, and always helped me out if I ever needed to rearrange my payments dates. He always was respectful and helpful to ensure I cleared up my debt the fastest way possible without it putting a financial stress on me. Thank you for all your help, your much appreciated!

Kindness and Respect is Appreciated The Account Representative, Tim was kind, courteous and helpful. He spoke with confidence yet treated me respectfully. This has not been my experience in the past with debt collectors. It was very nice to be spoken to with dignity.

Great customer service from Maureen Ewart I just want you to know that Maureen Ewart was very helpful and most importantly she was very kind to me while helping me with this transaction!! She treated me with respect even though she was collecting a debt. She’s definitely a keeper!!

Jermaine was kind during the call from… Jermaine was kind during the call from start to finish. His demeaor made me want to get this taken care of as quickly as possible. In comparison to another company, who has tried collecting on two medical bills, their rep had a demeaning tone and very disrespectful. I have had a medical ordeal and losing my job that placed me in this predicament. jermaine treated me with humanity and that's all I would expect. I owe the bill and I wanted tot ake care of it, but Jermaine's handling of the call made me want to do it as soon as possible.