way easier than getting an attorney… I’ll gladly pay $1500 a month to have an attorney send letters, including a lawsuit draft, to 10 different customers each month with unpaid balances. That’s an affordable solution.

A hassle to work with and confusion regarding services Zindo was able to collect but only partially. A large outstanding balance remains unpaid. The first demand letter sent by an Zindo Attorney was sent hastily, no attention to detail, full of errors and sent much sooner than I expected. I wasn’t given an opportunity to review the demand letter before it sent, to update the outstanding amount due for collection. There was a lag time between my first communication with Zindo and the first demand letter sent, which was over a month. The collection amount had risen substantially but the demand letter was sent based on the previous amount to be collected. Throughout the entire process I was constantly reminded that we are not their ideal customer. It felt like they were saying, we’er doing you a favor here and would rather not be bothered with servicing your account. There was miscommunication throughout the entire process and we had several different Zindo representatives corresponding with us. According to Zindo, there are four levels of service which they provide as needed. Demand letters or phone calls, but we received only two. When the third level was requested, we we’re treated horribly while being told that our business didn’t fit their business model. We are a non emergency medical logistics company. Our experience with Zindo was okay. A substantial amount remains outstanding and a 3rd level phone call or collection effort was not given as they said it would be. After being treated as a pain in the ***, rather than a paying client, we hired another collection firm to continue the process. We will not be using Zindo in the future. Zindo offered a refund which was taken as an insult by this point.

Zindo Quality I care about my patients. I also care about my employees and my practice. Past due balances have always been a problem. My practice is still a business, even though I’m a physician. I don’t want to send my patients to a collection agency, and now new rules for medical debts eliminate the credit bureaus as an option, so that’s no longer a solution. Heard about Zindo from another doctor who knows the founder, a veterinarian. I gave them a try. Very impressed, very professional. I thought attorneys only sent demand letters that would scare my patients and hurt my practice. Instead, they worked with me to create letters I was comfortable with, containing compassion and professionalism. My patients respond to the friendly attorney letters and call my staff to work out arrangements that I could live with. That’s so much better than the patients paying nothing because they are too afraid to contact the office.It would cost me a lot more than my Zindo subscription to hire a new employee to give me this piece of mind.

The Zindo Process Works The third phase IRS letter gets attention, that’s for sure! The escalation works. Great value, very professional.

Highly recommend! Simple and fast! Very reasonable price verses the company I was using. Helped me get my slow paying accounts back active, without making my clients feel hassled. Was able to get my past due payments and still keep my clients using my company’s services! I’m glad I tried this company and it being risk free made it an easy decision to help me with the headache of finding a good company for my bill collecting issues. Highly recommend!