Speaking with care Speaking with care Charlene spoke with empathy and caring for my financial trauma she inspired hope and had understanding this is a level of confidence that customer service reps should be expected to work towards Speaking with care comes naturally with her thank you for your time and understanding Ms McFadden I applaud you

Love the honesty Alex was real, honest and straight up with our situation. He made me see my debt differently and very patiently showed me the numbers that made sense that this is what I needed to do. I'm excited to see where I'm at in the next few months.

When I received the call today about… When I received the call today about getting out of debt and when I started to talk to Charlene she made my decision alot easier to make. She was so kind, understanding, very informative to all the questions I had and she reinsured me when I kept saying this whole thing was too good to be true. So fingers crossed.

A Monster Called "Debt" No one is proud to need help out of debt, yet most people are in fact in need of some debt assistance. Jorge helped us feel like we weren't alone in being in debt, but that we also weren't out here trying to figure it out alone. Not anymore. While we are still stressed and concerned about the debt itself, month by month, our anxiety about the debt; and the debt itself will slowly start to improve. Thanks for the help, Jorge, and RiseUp, for helping us feel like we have some control over this monster we've created, called "debt".

Charlene was awesome!! The agent I spoke with, Charlene was so gracious in her explanations and understanding of the situation. I feel that they try their best to really help those of us that are struggling to make ends meet. Thank you. I will recommend this company to my friends and family.