Great service from beginning to end I had a great experience doing a lease buy out directly with the bank. It was easy and smooth especially for me because I have a very busy schedule the agent was kind and help me via internet for the rest of the transaction.

Responsive Credit Union I have been a customer of BFCU for many years. I am very pleased with the effort taken to offer me the right products. If you have a concern, share it, and it will be addressed.

Horrible place to do business Horrible place to do business. I’ve been unable to make online payments for over nine months now, despite several attempts to correct the issue. Currently unable to even make phone payments. Best to look elsewhere! Your response to my review is pathetic. The issue was escalated, nine months ago as stated, to date you have done nothing to correct the issue except to set expectations that you never live up to. Another prime example of your company’s incompetence!

I was greeted with a hello and a smile… I was greeted with a hello and a smile as I entered the branch office. I didn't have a long wait before I was taking care of my personal business. My experience was with a staffer with a great attitude. Thank you, Baldwin branch staff.

Mathew the assistant manager was… Mathew the assistant manager was terrific. He is the epitome of professionalism and helpfulness. The bank is very friendly and helpful all the time