Complex but navigable Complex but navigable. I talked with two different young men, George (Sunday afternoon, April 14th), and Peter (Monday, April 15th). Both were friendly, informed and informative, and patient, a critical feature when someone is asking for clarification on a complex product. Each had a sense of humor, which lightens a complex topic, and each provided additional information that I did not know to ask about but was grateful to receive. Thanks to them both for helping me make a decision about what would be the better policy for me. Marta

Excellent Customer Service Experience Called in and was assisted by Denise who did a great job of explaining everything in detail as well as answering all of my questions. She made the enrollment process very easy and quick. Very pleased with everything.

Great job helping sort out insurance… Great job helping sort out insurance needs for a complicated trip! I could not have done this without the assistance of Denise from TripInsure101 who listened carefully and helped sort out all my needs. Thanks.

Sylvia was very good at communicating… Sylvia was very good at communicating via phone. She was able to guide me through the multiple forms for me and my companion. We were disconnected at one point. Sylvia followed up with me to make sure that I completed the forms.

Customer service team Miranda Customer service team Miranda, Denise were knowledgeable helpful and courteous. They explained the policy choices in a way that was easy to understand. No data yet if we need to file a claim