Simply, precise and clear help Chat line ( unlike most) was immediate, prompt replies, highly informative. Roy was so helpful. Melanie helped on the phone with my booking. She was very patient. I have never previously looked at insurances for a lengthy trip abroad. She talked through my needs and key differing points between policies. I felt in the hands of a professional and was happy to go ahead with a policy option suggested by their website for my needs. I wholeheartedly recommend the company based on my experience with them

Excellent Prices It was pretty easy to find the coverage I was looking for, with a choice of several companies to compare. The best thing is Travel Defenders seem to have the best prices. I certainly couldn't find any site with lower costs.

Agent Sylvia is very knowledgeable and friendly!!! Agent Sylvia was so detailed and informative about my need. She has the patience of Joel. Sylvia answered every question and explained the reason why it is imperative take the required documents with me. Thanks, Sylvia for your assistance and your knowledge!!!!!!! Carolyn Watson

Very patient listener Very patient listener, willing to give options and accept refusal of the full cancellation coverage for me, but provided a policy for my grandson with that coverage. Two different travelers, residing in two different states, with a huge age gap, and both Miranda and Shanna were not daunted by those differences. I was also happy to work with TD on a Sunday rather than wait for Monday.

Every aspect of the purchase process was great There was no long wait in queue to speak to an agent. The two different agents that I spoke with were knowledgeable, professional and cordial. They did a great job explaining the coverages and other crucial policy provisions. Great Job.