Patricia Cunningham
GBTalking about insurance Talking about insurance is painful for me. My eyes will go blank, my brain shuts down, my breathing changes and my head will start nodding. Thank God my experience with this change in insurance was painless and I made it through actual understanding what was happening. I was impressed.
DEBORAH MC DOUGALD -WARREN
GBI recommend you and keep up the good work. Everyone was very professional, pleasant, and took their time with me . Emma was helpful in connecting me with Estelle. They were thorough in their presentation and made certain that I understood my new plan completely. Estelle felt like an old friend.
MARVA RILES
GBMy Best HP Gabrielle was very confident in her ability to help me understand that she had my best interests at heart. She was very knowledgeable and did not rush to offer me just anything. She searched and found a plan that was suitable for me.
DOROTHY BREWSTER
GBKind and helpful people This is a scary and confusing thing to navigate but everyone that I spoke to were wonderful. They were knowledgeable, patient, helpful and extremely kind. They made the process easier to understand and helped me find the plan to best suit my needs.
MICHAEL FULPER
GBNot OUR choice what we buy at the pharmacy..... I am really disappointed that our pharmacy of choice has to be CVS and that's where you have to go to get your 3 months benefits. It's a pain in the back side to have to go through that book or the CVS store and decide what you can get and it's only what Aetna says that you can have. I use very little of what they say we can have. I'd much rather just have a prepaid card and go buy it where I want to and buy what I want to. Of course if there's ever a chance of referring Aetna to someone else, I will tell them how messed up it is to buy your pharmacy items.