Wieczorek, Mark
GBGreat customer service! My experience with Novamar has been great. It's not extensive, yet, but I'm pretty sure it will be. Ericka in particular was amazingly helpful. I had a request that had some time pressure (I hate to ask people to do things "asap" or such) but she put aside what she had been doing to get it done. I highly recommend!
Bonnietta
GBour representative was pleasant to… our representative was pleasant to start. then when questioned about policies she did not reveal all the small print. it was very misleading. this caused us to make a poor choice in our policy. when asked direct questions she shied away from the topic or just told us what we wanted to hear, which resulted in a horrible experience. when filing a claim she was immediately very abrupt to the point of rudeness. the tone was very inappropriate for someone that should be there to help us in a dire situation. essentially, the inaccurate information cost us a lot of money.
TIM KELLY
GBSam did a great job Sam did a great job. He went over and above helping me with my Boat Insurance he was even calling me after hours to keep me in the loop with what was going on at the end of the day I would highly suggest them
Ryan and Melissa Love
GBFirst time 50' boat insurance Thank you for aiding in the process in acquiring boating insurance. Peter was very helpful and responsive in the process of searching and finding the correct plan for our needs. This was our first purchase of a seafaring boat. Peter was very informative and helpful in picking the plan that best fit our needs. He also referred us to a company to teach and train us to navigate our boat. We feel very confident going into our adventures and travels.
Richard. J
GBPeter Ricks and The Westlake Seattle… Peter Ricks and The Westlake Seattle office are the absolute best. Always good judgement and advise and personal service. Travelers " forgot" that we changed carriers last year, billed an old address and then sent me to collections for $ 27.00. Peter simply handled this and it went away.