customer
GBIt has been tough to navigate the… It has been tough to navigate the changes and paperwork since my husband passed. Robin has been patient with all my questions and very responsive.
customer
GBPrompt service -
John Basciano
GBGreat service Vicky Gilmer is great to work with. She is very fast to respond and will always do her best to answer questions or resolve my issues.
Richard
GBThe small town insurance agent is only a memory The small town insurance agent is a thing of the past. Greed has taken this over also. When I call for any reason it’s always a voicemail to receive a call back, this call was for a simple address change that Ive called the previous two years about. I work also and when I get a break during work to place a call I’d like to speak to someone. It’s probably the one monthly expense that I feel I get the least out of paying for. Thankfully I’ve never had a huge claim and I pray I never do but the few small claims I’ve had, it seemed the main objective from the beginning of the claim process was to get out of paying anything. Like I said small town customer service is gone.
Rita
GBExcellent guidance Victoria provided me with all the information I needed and explained the process very well. She suggested a few agents in the area where I am moving, and my new policy has been approved and is being written.