I was pleased from the get-go The first… I was pleased from the get-go The first woman I spoke to was terrific. She explain everything to me and I accidentally deleted the message. She sent me so I had to call back and the other lady was wonderful. She explained everything to me when I had to do and resent everything for me. And I sent my bill and I was paid in two days so what more can you walk at 100% for my well for my Zoe

Customer Service has been great Customer Service has been great ! My questions are always answered politely. I signed up for Pumpkin Insurance for my new puppy, Hunter. I submitted my first claim and was reimbursed directly to my checking account. Very easy process. Thank you for your great insurance ease of filing claims for reimbursement. Kat 🌻 & Hunter 🐾🦋

My pup got suddenly sick My pup got suddenly sick, requiring hospital care for 24 hours, and I was so pleased that my Pumpkin insurance covered 90% of the bill. The claim was processed quickly, and within a couple of days I was paid. Couldn’t be happier with this coverage and highly recommend it!

Easy, honest, and timely We have 3 dogs that have all had Pumpkin insurance since they were puppies. It is easy to submit their claims and reimbursement has always been quick and correct. They never try to get around covering things with "hidden exceptions".

I do love being able to file a claim online I do love being able to file a claim on your website, it makes it very easy to file the claim. The only thing I would love to see change is having to put in a date for when the illness/injury first occurred when it is an ongoing medical condition. It would be great if you could add a button to say it is an ongoing illness so you don’t have to try and remember when the illness first occurred.