P Wilson
GBI gave them 5 stars because of their…customer service rep. Camalia/1 I gave them 5 stars because of their customer service representative, Camalia. She walked me through the entire process of how to send the documents through email. I am old and am not familiar with computer tech. stuff without help. My daughter, usually helps me. But she was at work and I needed to file a claim. Camalia made all the difference. If it weren't for her I would have given the company 1 star at best.
Eileen Salem
GBEase of use So glad that I found out about pet insurance through my local vet! It came in handy when my girl Sylvie got into something she shouldn’t have. Getting my vet costs reimbursed was as Easy as uploading a pic of the invoice on their app. Highly recommend Kanguro for ease of use!
Valentina Perez
GBVery responsive and attentive to claims -
Jacky
GBVery informative So far all of my questions are always answered accordingly & the information given to me as a new dog owner is very helpful. Javier goes straight to the point & makes sure I understand.
customer
GBGood insurance Good insurance! You are very professional and have a great sense of humor about the situation we can be dealing!!!