M. Ward
CAWe are new to the Fetch Family I had the pleasure of talking with Amanda Mellow on the phone. We were looking to change our carrier for Rascal. The company we are currently using was no longer meeting our needs. A friend recommended Fetch to us. Amanda was courteous, knowledgeable and helpful. She walked me through what Fetch has to offer, answering any questions as they came up. She made the decision to switch easy.
Elham Saboori
CANot Useful I got fetch insurance last year for my cat, after an accident he had (vomiting and diarrhea - which he did a through examination and nothing was found. He also did some precautionary treatment) A year later, again he has some vomiting and diarrhea (since basically that’s the main starting issue with the cats) and the insurance does not cover it since it’s a continuous issue. If no disease were found and all precautionary treatment were done, how this can be a continuous issue? Seems like for any issue with the same symptoms, my cat won’t be covered! Cause it’s a continuous issue.
MZ
GBEasiest claim submission process Easiest claim submission process. All claims have been paid or approved accurately. Customer service is helpful when needed - you can actually talk to a person!
Joseph Seiler
GBLaura was amazing and extremely… Laura was amazing and extremely professional. She walked us through all required documentation and even reached out to the vet to get the proper paperwork for our claim. Laura went above and beyond reviewing all previous documents that we submitted making sure everything was in order. Customer service personnel like this is why I will continue to have Fetch as our pets insurance provider. Thank you Laura Joe S
Gabe G.
GBFirst Timer Questions I am getting my first puppy this week and have A LOT of questions. I spoke with an agent, Josh, today, who was not only very kind, but extremely knowledgeable about Fetch's offerings. He set me up with a wellness package that will work perfectly for my new life with a 4-legged companion. I am feeling excited and prepared for my pup's arrival. Thank you again for your help, Josh!