Never does anything wrong and always… Never does anything wrong and always does everything right. My dog wouldn’t be here without Trupanion, and I definitely couldn’t afford his allergy shots to keep him comfortable. Always easy to get in touch with a representative and they’re always providing Chick-fil-A type customer service. I tell everyone about trupanion!

The staff is nice and the coverage for… The staff is nice and the coverage for the price is excellent. I will say this they help both of dogs life with diabetes for years. Where I think they will improve with coverage on well visits. More people would buy the coverage and take there animals to doctors with this coverage.

Pointless waste of money Pointless waste of money. We are trying to figure out what is wrong with my dog. They blame everything on "pre existing condition" from when she was literally a puppy and we were having issues potty training her. There is ONE note in her vet file about this. So now any tests, and ER visits when she reacted badly to antibiotics, are referred to as pr existing conditions. My other dog had a minor bill and that also was still out of pocket as part of a deductible. I did the math and it is simply smarter for me to put $120 in savings every month instead of trupanion. I will never, EVER trust them. I need to get that same dog allergy tests, and I'm confident they will twist that into "pre existing conditions" because I didn't enroll her until she was 1. What a scam.

My experience with Trupanion has been…excellent My experience with Trupanion has been excellent. Claims are processed immediately and reimbursement has been within the same week that the claim for services was submitted. Trupanion enables me to give my pets the care that I would otherwise be unable to afford such as ultrasound, cardiology and specialist referrals, hospital stays, and treatment for chronic conditions. I recommend Trupanion to anyone who cares about their pets. I have had Trupanion for almost 20 years with 2 sets of dogs. Customer service can’t be beat!

Great people, very fair premiums, easy sign-up process A friend had recommended Trupanion for our 2-year-old Australian shepherd. Signing up was a truly positive experience. Our sales specialist, J Holaka, made it all much easier than I had anticipated. He gave me clear and concise explanations for all my questions. He was friendly and not at all overbearing. I came away with a truly positive impression of the company and look forward to dealing with the folks there for many years to come.