100% GUARANTY REGRET! TOP OF THE HEAP OF SCAMS I have NEVER been treated so rudely as I have by the only 2 people that they let handle the customers that want to cancel their warranty. If they are that driven not to refund ANY part of a warranty I purchased 6 months ago. It is obvious on how paying a claim would go. If I hadn't recorded how they handled me all 4 times I called, some people wouldn't believe me. I have never taken the time to report poor service, but this company is so bad that I should face blame if I didn't attempt to warm the public. DO NOT PURCHASE FROM THIS COMPANY. I GUARANTEE IT WILL END POORLY.

Worst Nightmare I'm not sure how when you get your car service and they tell you. You have an engine oil leak and that was on 2/23 . But tell you don't worry about we will monitor it. Let fast forward on March 31 car starts smoking and this is the first sign something is wrong with your car.. Contact Merit to file a claim mind you this is the first ever after paying 2 1/2 years . It wasn't an oil leak but a cooling leak and to top it off they as for all this paperwork that of course they thought I wasn't going to have it. Paperwork was submitted after waiting a week and a half while my car sit in the shop. Only to be told they denied the claim because the vehicle was still being used after I was told it was an engine leak but turn out to be something else. Wow this is a rip off I have 6 more payments and never filed a claim. This is crazy to me the Supervisor talk to you like he don't care about a word you saying. Then threatens to hang up on you. Do not I mean DO NOT GET THIS WARRANT WITH THEM THEY WILL BE YOUR WORST NIGHTMARE!!!!!!!

Very customer friendly Very customer friendly, went above and beyond for me to make sure I was taken care of. I wouldn’t want any other auto repair service but Merit Administration Highly recommended.

Worst all around experience ever Worst all around experience ever with pushy sales people and terribly rude customer service. They were mean on the phone told me that I would have to hold extra if I wanted to cancel. Took forever. Amazingly poor!

started a claim Very nice over the phone they helped me get through the process of starting a claim, now I am waiting for the mechanic to let me know how much is covered. Thank you !