Personal attention and concern shown. I really enjoyed the personal attention and concerns my rep showed. I felt like I was talking to a “real” person versus just someone “doing their job”. Great interaction and resolution. Would highly recommend.

Gina Battista Gina Battista - Customer Success Manager is what made a very difficult renewal, much better than what it could have been. Gina did her job above and beyond the call of duty. Her service and professionalism excellent on all counts and very much appreciated. Even when the client became difficult, Gina kept her composure and completed the renewal - 5 STARS!

Crystal was amazing! Crystal was amazing to work with. Answered all my questions and then some. Very pleasant and well knowledged. She responded to me in a timely manner and set up meeting for the next day so we could talk through the questions I had. She followed up with email summarizing what we had talked about and provided links for me to share with employees.

Truly an incredible company Truly an incredible company! Simple problems are handled in seconds. Concerns are given solutions. I had an employee say that Sana is best insurance company he has worked with and I wholeheartedly agree.

DON'T FALL FOR IT DON'T FALL FOR IT! As an individual that has SANA "insurance" through my employer (2 years in), it is the absolute WORST and hardest to navigate. I should not have to invite my provider to accept the "insurance". I should not have to contact Sana every week trying to make sure that my procedure is going to be covered. I should not have to worry and have added stress by having to make sure that Sana team members are doing their job. I should not have to worry about receiving a huge bill after going to the doctor or imaging not be covered because I didn't use the SANA preferred third party. You need to tell people this! You are not transparent when selling your "insurance". By the way, these aren't standard PPO Insurance plans, it's MANAGED CARE!