Jalen was constantly asking me after… Jalen was constantly asking me after any information he gave me, if I understand what he was telling me, he took his time explaining things to me when I had questions and made it understandable for me. Dessi wa kind with her questions and didn't rush me for answer, took her time with me, she seems very nice. Thank you

after such a long process of attempting… after such a long process of attempting for refund, Tara was able to review the file and update the process for the refund. She was extremely considerate and helpful. Tara took the time to wait with me on the phone while the refund was processed. Super Nice to have the confirmation and a follow up

Bittany did a wonderful job helping me… Bittany did a wonderful job helping me to cancel my insurance. I couldn't afford it, but she was clear and helpful in offering me alternative plans that could work for me. Once I'm able to, I look forward to working with them again!"

Review of agent Jessica was great. She was patient and caring. Did not rush me and was willing to stay on the phone and help me complete all enrollment information. Also knowledge about the plan and sent all the information that I needed. We need more people like her. Got her contact info and will ask for her and only speak with her. Find and hire more people like her.

This time around This time around, I had someone call me to find out how they can help. After several calls trying to get a refund, Dessi ensured a refund would be coming back to me. She left her personal number just in case I had any issues and problems. I also wanted her to thank her supervisor for giving me some good advice as to calling my credit union. So thank you everyone