Travelers is the worst insurance… Travelers is the worst insurance company we have ever had!! They canceled our home insurance twice stating our roof had damage when they never even inspected our roof! We had it inspected the first time they canceled iour policy, and the inspector said there was nothing wrong with our roof. It was only 9 years old at that time. He gave us a report which I sent to Travelers but they didn't care. The second time they canceled us was for "granular loss" on our roof which, again, was never inspected. Some lady came out and took some pictures from the ground. (All used roofs have some granular los). This company also raised our auto rates almost $1000/yr even though we had no claims or accidents and are senior citizens, both with perfect driving records. They said we had to have car insurance with them if we had home insurance with them. There is more to this story but it is long and i think you can see what im saying. The truth is this company is dishonest, deceitful and operates using deceptive trade practices. They couldn't care less about their customers. They do not provide the services they claim to. I would never recommend them to anyone. I wouldn't use them again if they were the last company on the planet! Be warned and beware!

Too much pressure to sell the policy instead of appreciating the problem statemenmt Great service, good price but looked like the agent has too much pressure to sell the policy, he was hell bound on generating the policy #, looks like his bonus depends on how many policy #s are generated, irrespective of whether they stay as customer or not

Good service Polite representative with good knowledge of homeowners and car insurance. Able to answer all my questions. Very happy with price of new insurance policies. Did not get 5 stars due to wait time to get connected to Randy which was not his fault.

Agent was nice, helpful, and extensive. The agent that I worked with was very knowledgeable and found me a reputable company with a custom coverage to fit my budget and needs. 15821921

Disappointed at not receiving quote in mail The agent was very nice. She explained me the coverage and deductibles very clearly. However, I did not receive the quote as promised in a day. It is already 6 days. I did not hear yet.