Nassau Financial Group

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5.00
Based on 20 Reviews

5

100.00%

4

0.00%

3

0.00%

2

0.00%

1

0.00%
About Nassau Financial Group

Nassau’s business covers four segments: insurance, reinsurance, distribution and asset management. Our insurance segment issues and services annuity, life insurance and Medicare Supplement insurance products. Our corporate offices are in Hartford, Connecticut, and our customer service center is in East Greenbush, New York. For more information, visit www.nfg.com

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Tonie Coble
GB

Elizabeth Crandall -GREAT CUSTOMER SERVICE Elizabeth Crandall was pleasant and familiar with the product. She sent me the necessary forms I need.

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Frances Simone Bojar
GB

Naomi is a good Customer Service person… Naomi is a good Customer Service person and a credit to your company. She was very pleasant, professional and very willing to answer the questions regarding the policy. My questions were answered thoroughly. Naomi mentioned my email and we found that it was incorrect; she corrected my email name. She is also sending me a new beneficiary form. It was a pleasure. Thank you.

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Elizabeth Shabel
GB

Elizabeth, the problem-solver! Elizabeth Crandall was attentive to my need and most understanding! I had called to ask for completion of a problem I brought to Nassau yesterday when I spoke to Geena. Elizabeth found the information I needed, had someone there compile it so that it could be sent to me, and then she emailed it! I received the info and can now put away my IRS forms for 2023. Huge relief. Thank! BJS

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Lindsay
GB

Elizabeth's Customer Service ***** What made my experience great? Elizabeth made my experience great. First of all, my wait time was very little before she picked up the call, she verified my information, answered my questions then offered me additional information that I had not thought about asking. I walked away from the call feeling very confident in providing our joint client the information in which she shared. She was thorough in all manners and customer service was on point. Thank you, Elizabeth!

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Jay
GB

Hello Hello. The customer service rep was very patient and helpful in helping me with all my questions. Great experience!

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