Ok, could have gone better Leading up to the closing everything was fine except the appraisal was a low ball and had to redone. Once a new appraisal was available the appraisal dept did not alert the underwriting dept therefore at the closing the figures were wrong. Had to wait 4 hours to close. Then once the cash out was wired, it was the wrong amount and took almost 48 hrs to correct. Not happy with the end of the process but Jordan up until that point was A+

Andy Latham is my Mortgage Hero Andy Latham is my Mortgage Hero! He took the steps to ensure ML fixed a typo on their part, got my money refunded, and he made sure they provided the documentation explaining the typo so I could close on time before incurring extra fees! Carla Bryson was phenomenal as well and I am going to be coming back to her for closing and other legal services in the future. Overall... I am completely satisfied with my experience and will be returning to Cap Center in the future.

Very Smooth Loan Process Our loan agent was excellent. She was always helpful and clear, and made the process go smoothly. Together with our own lawyer, this was the smoothest mortgage financing (of 6 or 7) that we have ever done. That plus the fact that Cap Center offered the lowest rate of the four places we contacted, including two with closing costs. The online application process worked well for the most part. Sometimes it was not clear what exactly was wanted, and we needed the link provided by Lexi to get to the right place. Logging onto the site didn't work.

Super easy refi Super easy refi! The only negative was due to the overwhelming amount of people getting refi’s it took more than 60 days to close. Good thing we weren’t desperate to close earlier. Would definitely use them again though.

mortgage rate is friendly and easy to… mortgage rate is friendly and easy to manage