Zhenya
ILThe company is good, but response time slow This is the amended review for my experience with the company. After some misunderstanding, they handled my claim properly and I was fully paid by the sum charged by the rental company. Although it took a long time to receive the money eventually the company handles the claims properly. Be prepared that part of the payement goes for PayPal fees as probably this is the only way the compang pays claims. I’m ok with that, as it’s only about 3-4%, but may be useful to ask if other options are available. As well there is an additional fee if money is withdrawn to the bank account.
Alon Goshen-Gottstein
ILamazing service amazing service. always efficient, friendly, responsive. i got my payment within days of submission. Bill is warm. A pleasure to work with them. highly recommended. I feel safe with them.
RUIZ BROWN, GLORIA I
GBThey are very fast and efficient They are very fast and efficient. I had to cancel because we changed plans and they were very understanding. I got my full refund. I will definitely use them next time
Robert Morrill
GBThis company was highly rated on the… This company was highly rated on the Internet. Our first experience with this additional layer of coverage and we were a bit nervous. However, the documentation including the policy were spot on and timely sent to us. We did incur some damage and submitted our claim somewhat late due to personal matters, but Insurent moved the claim forward promptly and once their questions were answered we received our reimbursement through PayPal with no issues. Their follow up and communication was key to a good experience. We will use them for sure our next trip abroad.
inessame
ILThe service is really great The service is really great. I use Carinsurerent for few years now, doing yearly car insurance. I had few interactions with them and always got quick answers and help. I also had an insurance case this year while travelling abroad and they solved it for me by negotiating with a rental company that returned my money back. Recommended indeed.