Gustavo is very unhinged and unprofessional… I had a terrible experience dealing with Gustavo Galvez. I re-requested insurance certs for our mutual client, it was my mistake as I had already received the certificates. The way Gustavo handled it was very unprofessional. He called and angrily harassed my co-workers who are not involved at all. He then sent an angry, unprofessional email claiming to have called and faxed a ton of times, "I am trying very hard to keep calm as I type this email out. We've called, EMAILED, FAXED and called again MANY TIMES - come to find out you only work in the office 2 days a week - so maybe we should have a response today?" I did not re-reach out to his client until yesterday evening so I am unsure when he tried to call a ton other than this morning. When I asked that in the future Gustavo email me instead of yelling at my coworkers his email reply was even more unprofessional with lots of Cap-locks and even the happy admission of being unprofessional "Again...I agree with the unprofessional statement, you are very correct. You have my sincerest apologies, but I stand by the MANNER in which I did this because the GOAL was reached." I'm not sure how this man thinks as a professional insurance agent it is okay to act like this. Our mutual client emailed an apology on their agents behalf because they did not like the way Gustavo acted.

Fantastic customer service Nick is very knowledgable, excellent customer service. polite and fast. He will follow up and make sure to find the best solution for your inquiry.

Very good insurance company Great experience, and best customer service, Definitely I will always recommend Mr.Hamza Smadi to all my friends and family’s Service team they helped me get exactly what I was looking for extremely fast and reliable service. Never had a single problem from them thank you again!🙌

CBW - the very best on insurance services Begun working with Nick Smadi and team about two months ago, a very competent team, on point and competitive.

Very Professional! Spoke to Rick to inquire about an insurance quote. I received some very valuable information. Rick was knowledgeable, informative and very patient. Look forward to DBW this company. Looking for the best price with no hidden agendas.