Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.
Bill Keen
AUThe only stressful part of this claim… The only stressful part of this claim was scratching the rental car. Dealing with Rental.com was exactly what you want. A simple & seamless process had me forgetting the incident & contemplating the next holiday! Thanks Booking.com
Seshadri Varadhan
AUSimple. Fast. Reliable. Simple. Fast. Reliable. No dramas. I resolved my rental car insurance claim within 1 business day after I submitted the document they requested. Customer service responds within 24 hours. I have taken several times insurance cover with them and never regretted when I had a claim. I made 2 claims in the past and both the claims were paid, without any challenges. Insurance with rentalcover.com, gives you peace of mind.
CRS
GBVery fast claim processing. I was expecting the insurance claim process to drag on for weeks/months, but I was totally amazed by how quickly my claim was dealt with! I was careful to submit everything they asked for when submitting my claim and as a result they have processed it really quickly. I wish all organisations were as good.
David Rice
GBAn easy way to peace of mind I love the ease of getting a quote and buying the peace of mind I need when hiring a car. The process couldn’t be easier and it costs a fraction of the cost of extra cover at the car hire desk when they sell you the doom and gloom scenario of being left with potentially big bills should something go wrong. This cover takes all that away as well as the awkward conversation at the desk when you feel you’re risking everything to hire a car for a few days if you don’t take out their cover which adds significantly to the cost of hire. 10/10.