got the job done right !!! I found an error on my policy and she fixed everything, in an efficient amount of time. She was courteous and professional. I am very happy and would definitely continue my service with Bolt and recommend to others. Thank you.

Good, but variable experiences. With my last encounter, the representative was very helpful and knowledgeable. I began with an online quote but when changes to the original quote needed to be made I encountered difficulty; then chatted twice and called twice to ultimately get the policy. Other reps were courteous but weren't able to resolve the errors. Overall, I am satisfied to have a policy. I would like to have more policy coverage information available within my login.

Finally a "live chat" that truly helps Thumbs up for Karen, who patiently and with expert knowledge solved each of my doubts to get my first insurance as a freelance sole proprietor photographer. The live chat experience becomes more humane (and useful) if you have someone on the other side who knows what they're doing and are willing to help you get your goal. Great job!

Superior customer service! I called AssureStart for a quote on small business insurance at a new location. They were not my first call, but they were the first company that did more than ask the necessary questions to fill out a form. Pauline made me feel like she truly wanted to understand my business. She asked great questions and even looked at my website and the website for the new location! In a time of online quotes in 15 minutes or less, I was very pleased to find AssureStart and actual customer care!

Very Good Service ! I appreciate all the help too my questions I had on chat . Chat agent was very professional and helpful . Thank you !