Charles
TWCustom Health Plans steered me to… Custom Health Plans steered me to Golden Rule Health insurance, which does not follow either federal guidelines for Affordable Health Insurance nor it's own rules concerning pre existing health conditions. Custom Health Plans agents may not be responsible directly for the insurance companies decisions but should understand that this is the nature of this insurance company and no longer recommend them or send customers to them. They have this responsibility. In you reply you indicated that the plan did not adhere to the affordable health care standards regarding preexisting conditions. I acknowledge that. The plan did state that a five year exclusion period in which any preexisting conditions where active was the standard. This is Golden Rules standard as both written and explained by you. When our doctor sought base line test concerning a preexisting conditions, causing expense to Golden Rule, they cancelled the policy due to the expense, not due to our following their rules. This is an unethical act where they did not follow their own rules. You should think again about working with such a company.
Bonnie
GBHighly recommend Custom Health Mark was really great; he took the time to explain options that helped me make the right decision. I’d highly recommend Custom Health Plans, and have referred them to friends.
Brenda
GBRichard was very helpful in helping me… Richard was very helpful in helping me find a Health Plan when we relocated to Dallas/FW. I was retired, but not eligible for Medicare at the time. His expertise of the Health insurance business and the insurance laws, was a huge asset to finding the right Health Plan. Professional, Knowledgeable, Responsive and Friendly! Thanks Team!
Kim
GBDishonest, unprofessional, and rude Richard is dishonet and unprofessional. He attempted have me materially misrepresent facts to obtain individual coverage, and when I balked he told me I was wasting his time and hung up on me.
William
GBThe service was outstanding The service was outstanding. I talked to several companies about insurance and Custom Health Plans provided the best advice. I am VERY SATISFIED with the plan and there have been no surprises.