Spencer was really helpful and patient… Spencer was really helpful and patient with all questions. He made sure I had all information I needed and understood everything.

She was very helpful to provide me with… She was very helpful to provide me with the best coverage for my 2016 Acura RDX due to my situation of being hospitalized for the past 2 months & she made sure that she provided the best payment play that I would be able to afford for the additional coverage. She's an asset to the company!

Great customer service! Friendly and personable. Denise was very personable and answered all of my questions. The ones she didn't readily know the answer for, she put me on a short hold and came back with the answers. She followed up later in the day as we had discussed, but I was still not available. Her follow ups though is what prompted me to finish up the enrollment today. Without her diligence, I would likely have forgotten or put it off longer. Like I already said, Denise was very friendly and personable and I enjoyed speaking with her to get this all set up.

Satisfaction over the Phone Anthony explained everything clearly and in detail and answered all my questions. When he needed to speak to his supervisor he put me on a very brief hold then connected me directly with his supervisor, Gregg who was as respectful as Anthony and responded to all my questions and concerns. We look forward to doing business with them if necessary and I now have peace of mind re: my car.

Hunter and Jennifer at Auto Protect USA I felt Hunter and Jennifer were very thorough in their explanation of the services provided for the contract that I sought. The process was smooth.