My broker Carlos R Hernandez My broker Carlos R. Hernandez signed me up for Cigna health insurance. At least I thought he did. After months of waiting and multiple phone calls, I never received ID cards. I could not log into mycigna,com. I could not log into the Colorado marketplace at connectforhealthco.com. Turns out Carlos entered my information incorrectly. My zip code was wrong. My address was wrong. My email was wrong. After multiple phone calls to Cigna and the Colorado Marketplace, I was finally able to track down all of these errors. I told Carlos. He invited me to find another broker. That is the only good advice Carlos provided!

Exploration of options yields information and honesty! Was exploring whether to ditch my former employer's plan (I'm retired, but can continue if I pay full cost). Spoke to Fred d.l.T who investigated things for me and ended up encouraging me to keep the plan that I am on because it's the best for me. Appreciate the quick response, the great knowledge, and the honesty. I'll absolutely go back to him if things change with my former employer.

Stop scrolling this is the company you want! Extremely responsive and diligent! I emailed Jean C. on a referral from a friend at 9pm on a Tuesday. I received an immediate reply email with an appt. the next day. I was quoted multiple options for family coverage and we are insured under contract by Thursday. I have never received better customer service! Expectations were exceeded, response was immediate with good information, Jean is a superstar! They are the best in the business! Unless you prefer smacking your head against a brick wall, do not use anyone else! Period.

Carl Lishing Carl Lishing, Health Markets Agency, Lakewood, OH provides excellent customer service to his clients! He and his staff are well-versed in all aspects of the health insurance market providing customers with soundly founded insurance advice. His agency is top shelf in my book.

Highly Recommend. We were impressed with our experience with Will. He was thorough, knowledgeable, and answered all our questions. He asked questions to help best determine our needs for health care. Truly a 5 star experience. We cannot say enough about his customer service. HIGHLY recommend.