Derrick Williams
GBCar sure was extremely excellent very… Car sure was extremely excellent very knowledgeable, very nice and friendly, I felt they were very honest in our conversation. Rick Ross and John was excellent and agents like them makes carsure trustworthy. Thanks for all your Rep’s done for me and my family.
Elizabeth Dillard
GBWhen I called CarSure I had the… When I called CarSure I had the pleasure to speak to Michael Jung and Jason Ingold. Both Mike & Jason were very knowledgeable Both gentlemen were very pleasant, polite and very helpful. All of my questions were answered, Jason informed me since I am a senior I was eligible for the Diamond Level coverage which was less expensive.
Barbara Bowden
GBVery disappointed! Poor TOW service-waited for 3 HOURS in the hot sun!! Finally got to dealership. In addition to the $100 deductible, also had to pay $150 +tax for one hour labor that carsure would not authorize! I purchased the upgraded policy but I still ended up paying money out of pocket that carsure promised they dwould cover. SERIOUSLY considering canceling policy and researching a more ETHICAL company!!!I UPDATE!! The CarSure team read my first review, contacted me, investigated the matter and refunded the full amount that I was charged for labor! I was impressed and have changed my opinion of the coverage. They do care!
Andy Olesen
GBMr.Kevin spoke with me and was very… Mr.Kevin spoke with me and was very helpful and knowledgeable in all policies and procedures. He was able to explain thoroughly both my coverage and plan to me. The level of professionalism and courtesy was absolutely incredible. Well done Mr.Kevin ,I do intend to recommend this service to others. Thank you
Latonya Elsberry
GBThank you! The assistance from Mark Burger and supervisor Rick Ross was extremely helpful to me in renewing my warranty plan. They both took time to provide details of each feature within the plan and answered any questions I had. Great customer service truly goes a long way!