Tamera
GBExcessive Information Requested I needed to cancel a multi-flight international travel I had insured with Travel Insured as my Mother was dying.Thankfully several airlines gave me flight credits. When I submitted a claim for the segments that I was unable to receive a refund/flight credit, Travel Insured requested more information than was, IMO, needed to validate my claim. Some was invasive of privacy and insensitive (e.g., name of the Executor of my Mother’s estate, statement from my mothers doctor confirming she was dying when I canceled my flights … even though I had dubmitted her death certificate). After expressing my dissatisfaction with a representative, my claim was ultimately accepted and payment was received.
Elizabeth Walker
GBI recently obtained trip insurance for a family trip to Asia. I recently obtained trip insurance for a family trip to Singapore and Vietnam. Because of certain circumstances I needed a policy that would allow me to cancel for any reason. I contacted Mark Reineke by email. Mark promptly responded and answered all my questions giving me several suggestions for policy choices. Mark was very reassuring. I was very satisfied with the entire experience and felt as if I was treated fairly.
Deborah
GBEasy to use While we haven’t had to make any claims, information and sign up was clear and simple- giving piece of mind
Deborah
GBIllness on a cruise ship From the moment my husband became ill on our trip and Travel Insured International was called they were outstanding. They walked me thru getting the care he needed and my peace of mind. The agents were in constant communication with me as we returned to the US and he was hospitalized in Miami. They made all arrangements for our return to Texas and I didn’t have to worry about anything. I can’t say enough about the assistance we received. I’ve recommended this company to multiple friends and family and know several who have entrusted their travel with Travel Insured International. Thank you for everything!
Tracy
GBI have been using Travel Insured… I have been using Travel Insured International for over two years and have had a seamless experience. Thankfully I haven’t had to make any claims so I can’t comment to that process but the peace of mind is priceless. The website is easy to use and the communication is fantastic. Pricing vs. coverage is reasonable. I would recommend them.