1 Stop Title Loans Customer Service I was hesitant at first to go into a title loan store and ask for help, however I was so surprised at how helpful and nice they were. Jennifer assisted me both times I visited the location at 43rd ave & Bell Road. My husband and I are rebuilding our credit after some personal family losses so I had to ask for a temporary loan. Jennifer and her team worked with me to get my money fast and never made me feel less than human. They treated me fairly and honestly. I appreciate their help so much and would recommend them to anyone. Thanks again for your help in our time of need.

Store 14 I had an overall great experience. I have never done something like this before and they were very detailed in every question I asked. It made me feel leaving with some security knowing my title is in honest hands. Elsie & Jennifer were both friendly and made it a good experience. If ever I'm in a bind again I will come back. Michelle

Inconsistent I had a loan with a 1 Stop location formerly on Indian School in Phoenix. They were GREAT. They told me that I could delay payments if I informed them before the due date. I never did use that, and I paid my loan off early. At my current loan location on Glendale Avenue, when I asked if I could delay my payment I was told that wasn't possible. Besides that, the way my payments were scheduled, I was late on a payment. I extended my loan, and I put on my application that I was paid on the 15th and the end of the month.

A very satisfied customer I was treated with professional courtesy and the terms of the loan repayment are reasonable for me to complete with all of my other financial obligations. I was in and out in a matter of about 90 minutes with cash in hand. Thanks 1 Stop Title Loans!

They do not know what customer service… They do not know what customer service is. I returned my license plate from my 2018 Nissan Sentra. After over two months of waiting for a check from MVD, I called 1 Stop on 43rd ave & Bell Road and spoke to an extremely rude person. She loudly interrupted me, saying that I needed to go to adot.gov and hung up on me! I spent about 50 minutes and paid a $3.00 fee at adot.gov but i didn't know my plate number, so I called 1 Stop again and asked the girl if she please lookup up my plate number. She said "OK, Please Hold". I was on hold for 50 minutes before giving up. This place is the worst for customer care that I've seen all my life, and I'm 66 years old.