vince mistretta
GBI truly do not understand these bad… I truly do not understand these bad reviews? Granted many of the positive review seem to be about sales, well in terms of actually using the policy my recent claim went off with a hitch! My car needed some cooling work repairs as all went well! The approval was quick as my mechanic was paid...Keep up the great work, Select!!
David F.
GBBuyer Beware... I purchased a "platinum" 5-year warranty from this company for $3,500 in May, 2023. I was told multiple times during the sales process that I could cancel at anytime and receive a pro-rated refund for any unused time, based off of my initial $3,500 purchase. I called to cancel less than 9 months into the policy (I never submitted a claim and just decided I didn't need it). My prorated refund was supposed to be greater than $3,000. However, I was told by Jon Davis that I'd be receiving $1,100 off of a "market rate" price set by them. When I asked how this was calculated and to validate it, he refused to tell me, simply replying "this is what it is." I followed up 6 times in emails and phone calls, and received no further explanation. I asked where in the contract it stipulates this "market rate," (despite being assured by the salesperson Roger Miller that the proration amount would be based off of the $3,500 rate) Jon Davis could not point to the source of this secret calculation. It was as if he just wanted me to accept his diminished offer without asking questions ($2,000+ less than what I was owed and represented to me during the sales pitch by Roger Miller). I finally gave up and told them to just send me the check, I was exacerbated by the runaround. John said it was being sent out that day (I have all this in email exchanges). After calling multiple times a week and receiving no response, and after emailing many times, a full month passed. I finally got Jon to answer his cell phone. He responded "yeah, I thought that was sent out...are you sure you just don't want to keep your policy?" After telling him I had kept meticulous records of all our interactions and would be contacting an attorney, he finally agreed to send out the check. This company should not be in business. They misrepresented the refund policy, lied about the proration process, and lied throughout the cancellation process in hopes I'd "give up."
Raymond
GBVery happy with my choice of Select Auto Protect Trying to choose a auto protection company is difficult for a 78 year old man trying to protect his wife if something were to happen to me. After comparing my options I chose Select Auto protect. It was fully explained to me how the program works by my rep Russel Walker. As a veteran I usually have to tell people I am a vet but Russel asked me and thanked me for my service as well as offering me a discount. I would highly recommend Russel and Select AutoProtect
cassie salles
GBThis is the worst extended warranty I… This is the worst extended warranty I Have ever purchased. Had to submit multiple receipts even having my tires replaced to show that I maintain the vehicle had to wait 10 days for them to send an inspector out to the shop the inspector deemed a new transmission and now they want the to tear down the entire transmission and don’t want to pay for the labor cost for the tear down I’ve been without a vehicle. They have called me multiple times to get any type of movement do not purchase.
bobfeldtzcox.net
GBThis company is a scam This company is a scam. It never calls you back and when dealing with a repair company they delay approval for days then don’t send their inspector. Stay away. I have had several policies with other companies which were outstanding. I am canceling my policy after a few months and get my money back.