Would give 0 stars if allowable Would give 0 stars if allowable. The representative I spoke with misled me into buying a policy and the company is refusing to refund my $500 that I paid toward it. They have recorded conversations and they refused to use it to help me with my case. Customer service is incompetent as well. Like little robots restating pre recorded messages. Will never use them again nor would I recommend to anyone.

A Great Customer Service Leader - Ryan The insurance game once you separate from your employment is stressful, confusing, and expensive. Unfortunately prior to speaking with Ryan, I had signed up with a company who promised the world and in no way could they deliver. They mislead (lied) through the whole process. I had received a phone prior from Ryan and we spoke a little bit of what I needed but then I had to go. Once I found out about the other companies deception, I felt lost. Then I remembered the conversation that I had with Ryan. Ryan seem very genuine when I was speaking with him and he was answering all my questions in that little bit of time that we talked. I happen to find him via text message and we started corresponding regarding the different plans and again what I needed in an insurance company. After texting for a bit, I gave him a call. Again Ryan showed a lot of compassion he listens very well and is very slow pace which at that point I really needed. He explained everything very thoroughly and I thanked him from the bottom of my heart for assisting me through this ugly process. Ryan is very much an asset to your company. His patience and compassion by far will be any other company out there with dealing with customers like myself. I have a child who suffers with autism disorder and other children in the household that have ADHD. He understood the importance of medications and how I needed everything in a timely fashion. I just wanted to write this little note of gratitude to let you know how great Ryan was and handling my situation. Again he is really a major asset to your company. Ryan, thank you again for all your assistance and compassion in our conversation and assisting me and getting the proper insurance for my family. Sincerely, Kim Cossaboon

Very helpful and friendly staff. -

Hands down best agent. Kristen was prompt in returning my call and made the whole process smooth and quick. Best insurance agent I've had the pleasure of dealing with.

Everything was handled very well and… Everything was handled very well and professionally.