J.Taylor
GBTHIS COMPANY IS A SCAM I sent my car… THIS COMPANY IS A SCAM I sent my car in for a repair that they said they would cover a week ago so the dealer called them today and they wouldn't cover it it was only 800.00 and it was covered i've been paying for this this warrenty for 6 months also they started charging me for another warrenty under another name so they were hitting my CC twice a month until it was maxed out THANX EVERCARE
Nikia Bethea
GBI never ended up using it so I’m not… I never ended up using it so I’m not rating the service. Let me tell you all about my cancellation experience. I was a customer for almost a year near perfect payments. I missed my last two. Listen, I understand wanting to keep me covered and protected but I was 17 payments, which is 17 months away from 3 year coverage. I’m telling David the rep I need the money elsewhere and don’t pressure me into staying, with an attitude because of my statement his rebuttal was I’m going to do my job. In my mind, My job is keeping my family afloat so pls don’t be the person who is almost badgering me, the customer. I got escalated after me being non chalant in order to keep my composure and not use the energy I got from David and the manager got so upset because I said, David the rep wasn’t listening and after speaking to her for 2 minutes, she was not listening either. Before committing to this company I will say, they WILL BE RELENTLESS TO KEEP YOU border line annoying. Great coverage but poor listening skills.
Davis Brice
GBKatherine was extremely polite and accommodating to my needs, I called eleras group/evercare and was transferred to Katherine and she was able to provide me with the information I was looking for.
theresa magee
GBThe overall customer service is… The overall customer service is outstanding,prompt and on time. They do not hesitate on approving my claims. I would recommend this company to everyone. Keep up the good work Amber!!!
Sunn Guy
GBSCAM SCAM This company will mail you fake $199 checks that are actually "vouchers" for a warranty on a vehicle you don't even own. This is phishing, and it is illegal. The letters are filled with all sorts of vaguely threatening language of urgency that unfortunately people will fall for. "NOTICE IS TIME SENSITIVE" "IMMEDIATE RESPONSE TO THIS NOTICE REQUESTED" "Please call IMMEDIATELY as this will be our FINAL ATTEMPT TO NOTIFY YOU" Really? Call immediately so you can try to figure out what kind of cars I actually do own, and try to sell me warranties? As much deception is in this mailer, I would ask that you at least make good on this part: "Final attempt to notify you". Please and thank you.