Payments due early instead of every 30 days Paid to start the policy and got another bill 12 days later. Instead of the policy renewing on the same day I started it every month it now looks like I’m paying it late. Silliest thing I’ve ever seen. I have exactly 30 days to pay it but after the 12th day it’s late and if it’s not paid by the date it should actually finally be due, it’s cancelled.

The Staff and overall experience of… The Staff and overall experience of opening my new policy with Safe Auto, was explained to me thoroughly and in depth. Very friendly and courteous Staff. Very professional and professional. I highly recommend Safe Auto for anybody in need of generating a New Policy, hands down, I fully acknowledge and understand everything that I need to know about my new policy. Thank you Much to everyone st the Safe Auto Office. ..

Amazing went above and beyond to insure… Amazing went above and beyond to insure me on the spot while purchasing a new Jeep. Very much impressed and also really like the cost which was way lower then anyone else.

Nearly 5 Years - No Complaints! Getting insurance on day of car purchase (2018) was so quick/easy! At first, they freaked me out with the constant mailed "reminders" but once used to that - it's been smooth sailing! Literally, until one dark night couple yrs ago, coming home off night shift a deer vs. car happened to me! The claim process was MINDBOGGLINGLY quick/simple/easy-to-understand! The ONLY hold up was happened during "pandemic" and body-shop had issues getting parts... & then did a crappy-rush job... BUT my insurance company DID AWESOME! Fast fwd to now, recently paid off my car & decided to make change to policy. Again, so very customer-friendly, quick/easy - PAINLESS process. Thank You S/A for all your hard work!

Selecting the correct type of policy… Selecting the correct type of policy that I wanted should not have been hard. I wanted full coverage but was given the other. When I tried to upgrade I was told I couldn’t. Then I’m charged $6 to pay online, if you enclosed an envelope inside my billing I would just mail it in. I’m definitely changing providers. Please don’t call because this is set in stone