Had a bad shaking problem in steering… Had a bad shaking problem in steering wheel took it and had set of new tires put on it because they where down to the of replacing. Bout a month or so later problem came back to it to dealer and had it check and found out ball joint on passenger side was wore down. Dealership notified United Car Care warranty company and they took care of problem. Dealership replaced with GM parts rides good like a Chevy!

2011 BMW 328XI I had misfire issues and took it to the BMW dealership. They found the issue and also a leak. They contacted UCC, they got the approval right away and got the work started and it was covered. I had read many good and bad reviews, from my own experience it was a hassle free process and the dealer said the customer service was excellent when dealing with UCC Thank you

Thanks to Kevin R I initially left a very poor review, however after speaking with Kevin R, I have changed my mind. He was very willing to help resolve the concerns for the customer and get the claim approved. Thanks for your help, I greatly appreciate you helping me take care of our mutual customer.

Consumer BEWARE Consumer BEWARE! United Car Care is a contract administrator for Car Shield vehilcle warranties. Two claims denied. No process to appeal, review or mediate resolution. Don't purchase Car Shield or any insurance which used United Car Care. No coverage for what we paid for. These two companies do not deserve a one star.

My car was at the service dept for…engine/radiator?!? My car was at the service dept for three weeks. Initially the service dept reported that my car needed a new engine and radiator. The inspector found that a radiator was the issue and would only approve for that. I gave concerns with why I would be told that I need a new engine, inspector saying service dept didn’t prove you needed engine? First and foremost, I’m concerned with my safety, pray that my car is safe. Being told I need an engine and end result being a radiator is quite unnerving. I spent lots of money on a rental and have not been reimbursed for a single day of that cost. 3 weeks in the shop . No compassion, or inquiry about service until now?