I have nothing but praise for this… I have nothing but praise for this company who dealt with a recent insurance claim for me. The staff and loss adjusters they worked with were all second to none. Completely on the ball and fair. I dealt with 5 ladies in total on different dates and all were excellent.

NIG are always reliable NIG are always reliable with their site visits and give as honest reports and feedback as they possibly can. Very professional

AVOID THIS COMANY AT ALL COSTST This company has absolutely no regard for its clients and drags the claim out without any good cause. I personally think that NIG knowing the insured company has no income due to the claim that they hope to bleed the company dry and hope the company closes down before they make any decision. Absolutely appalling treatment and I would advise anyone thinking of insuring to avoid at all costs, the worst insurance company I have ever been insured by

Useless - hours of my life wasted trying to contact them Hit by a van insured by this company 4 weeks ago. Driver immediately accepted liability and claim started. They want to potentially write my car off, which needs an engineer to make a decision so a 3 week delay until there was someone available to call me to discuss. No contact made, so i tried to contact them via their customer service line. It says current wait time is 3-5mins, but i've called them multiple times today and yesterday and have been unable to get through. At the moment i'm over an hour into my latest call on hold. Their call back option doesn't work either. Absolutely abysmal.

Avoid at all costs Avoid at all costs, nothing but headache. Decided to cancel my insurance without valid reasons. scammers. Paid for insurance in one payment, 2 month later they decided to cancel it without valid reason, and refunded 1/3 of the sum. Avoid avoid avoid.... Wish I read people's reviews earlier now it makes sense