TIMOTHY
GBI called to cancel my insurance and get … I called to cancel my insurance and get my money back. It had just been taken out. I called Denver my rep august 9th at 10:10 am he finally answered at 11:25. days go by after me asking about my refund. august 10th at 3:02 he said he started the process really! Finally august 18th at 6:41 pm he messages me and lets me know that the cancelation has been approved. This is unacceptable. I want my money back. Its not my fault he waited 9 days. Pretty much till its to late to get a refund. I will shout from the roof tops if I have to or report to the Insurance Board about Him and the company. Sorry if this sounds bad but really its almost a 100 bucks.
JOSEPH
GBI invested a lot of money with you I invested a lot of money with you. You were told not to deposit the check until three or four days after you got it you didn't listen the money had to clear a certain account to be good the bank bounce the check and it cost me $35.00. The point is you didn't listen that ticked me off got it!!!!!!!
JASON
GBI TOLD THE AGENT THAT I WANTED TO APPLY … I TOLD THE AGENT THAT I WANTED TO APPLY FOR SUPER PREFFERED AND HE INSISTED I NOT APPLY THAT WAY. I GOT APPROVED FROM THREE OTHER COMPANIES SUPER PREFFERED BUT SAGICOR ONLY APPROVED ME PREFFERED. THE UNDERWRITERS SHOULD HAVE GIVEN ME THE SUPER PREFFERED RATE INSTEAD OF THE AGENT AND THE COMPANY TRYING TO MAKE MORE MONEY FROM ME.
Dawn Smith
GBI am trying to get Sagicor to respond… I am trying to get Sagicor to respond about my mother's policies since August and I am yet to received a call or an email from Sagicor. All contacts speaking to someone, "I had to go beyond the call of duty to reach out to someone." I have FedEx my documents, I have also visited your Mandeville office and have additional documents certified and sent to Mss. Higgins and have yet to receive a response from her to say that she is in receipt of the documents. I have furnished Sagicor with both my email and phone number and have yet to receive ONE form of communication from this company. If I was waiting on my mom's money for burial, the body would be rotten by now. They have no empathy or care whatsoever, and I am amazed that they are still in business with such unprofessionalism. Dawn Walters
Disappointed
GBCustomer service was OK even though she … Customer service was OK even though she wasn't able to help me. I don't have access to print out a form without going to library just to change which account my automatic payment comes from. It's an inconvenience