Fred Bohlen
GBHow to get duped When I only could give 0 stars – Here’s why: In 10/3023 I bought 2 five-year HSC warranty contracts for 2 rentals. At one rental I filed a claim with HSC on Monday, January 8th 2024 in the morning, because the water heater seemed to be not working. A technician will contact me, HSC said. When NO technician contacted me, on Tuesday I called the technician’s company and asked, when they will inspect the water heater and the answer was: Friday. I told them that is not acceptable to have no hot water for so long in the winter. Finally, they sent a technician on Wednesday. Thursday, I asked HSC, they declined the claim because of corrosion. The technician told me, that he didn’t mention corrosion in his report. It is not acceptable to take so much time for a decision - and for no corrosion stated in the report. I canceled the contract. For the other rental I canceled the contract as well – with no claim, because I don’t need a contract for nothing. I paid for 2 five-year contracts for two rentals $3,899.70 and after only 3 month and no approved claim they only refunded $2,313.96. The difference is and I paid: $1,585.74. That’s why I can NOT recommend Home Service Club.
Sandy S
GBAbsolutely the WORST warranty company Absolutely the WORST warranty company. Beware they will never repair your appliance. They checked my refrigerator after a service request callm and said this particular issue is not covered. So I end up losing $95. I have put an A/C service complaint and 3 weeks now nobody has shown up, even after more than 25 calls and I have given up. Their call center is a joke with 30 mins wait time and then you are cut off. you leave call back number and no body calls back. Please do not waste your money with this SCAM warranty company. They just take your money and literally cover nothing when time comes for repairs.
Andrew C
GBSave your money Terrible company. It has been 2 months and I still can't get my faucet fixed. Plumber comes and collect his service fee (literally a 5 min visit to take some pictures) and then will not return to complete the job as he says HSC will not agree to the submitted estimate. Who is at fault the plumber or the warranty company? Neither will take responsibility and leaves me the customer without a working faucet. Supposedly they will give a pro-rated refund if a contract is cancelled. I do not put much hope they will follow through on that promise. The only thing HSC is good at is sales and marketing.
Tracie
GBGood Luck Getting Paid!!! Good Luck Getting Paid!!! I'd give a zero star if possible....as a service provider, we have been trying to get paid since November, 2023. We have submitted no less than 20 attempts and get the run around. Impossible to get a human who can assist. What a scam. Contractors BEWARE!!
Martin S David
GBHOME WARRANTY SERVICE CLUB IS THE WORST MARTIN S. DAVID FACEBOOK · Shared with Public DO NOT SIGN WITH ( THE HOME CLUB WARRANTY SERVICES). ONE MONTH AGO OUR WASHER STOPPED WORKING. THEY KEPT PROMISING A TECHNICIAN WILL ARRIVE. SO FAR, IT IS JUST AN EMPTY PROMISE. THE WORST HOME WARRANTY INSURANCE I EVER DEALT WITH. AND THEY HAVE THE WORST CUSTOMER SERVICE. WHEN YOU CALL THEM, THEY TELL YOU HOW SORRY THEY ARE ABOUT YOUR SITUATION, THEY SAY THEY CAN NOT FIND A TECHNICIAN TO DO THE REPAIRS. THE QUESTION IS: IF A WARRANTY COMPANY DOES NOT HAVE TECHNICIANS TO DO THE REPAIRS, HOW DOES THE STATE OF CALIFORNIA ALLOW THEM TO BE LICENSED IN THE STATE OF CALIFORNIA. THESE COMPANIES CHARGE CUSTOMERS THEIR MONTHLY FEE BUT, WHEN IT COMES TO REPAIRS, THEY ACT AS IF THEY DON'T KNOW YOU, AND THEY KNOW THAT THEY DON'T HAVE TO ANSWER TO ANY AUTHORITIES. I FILED WITH THE CALIFORNIA INSURANCE COMMISSIONER, THIS OFFICE IS JUST A NAME, THEY DON'T HAVE ANY AUTHORITY OVER SCAMMERS LIKE THESE WARRANTY COMPANIES.