It's a scam, don't buy They are con artists that will do everything in their power to not cover anything listed in your contract. Not to mention it takes them weeks to assign a technician to your home, their reimbursement option doesn't make sense, and their policies yield no results other than making you pay full price with no coverage.

LEAKING WATER HEATER I called HSC regarding a leaking hot water heater. No plumbers responded to HSC’s network so I hired a plumber who reported to the claim department that the water heater was leaking and needed replacing. Water heaters die due to leaking after a period of time, but the claim was denied due to RUST AND CORROSION. Remember that term. It’s buried in the contract you sign, but don’t see until after signing up. The important coverage details are purposely left out on the home web page. DON’T BUY A CONTRACT WITH THIS COMPANY!

Mothers looking for value for money… Mothers looking for value for money better trust the repair of their household appliances to Home Service. Don’t hesitate to avail of their services. My mother is very shy to ask for help because she fancies herself as a strong independent woman. But from time to time, she does entrust her house with the Home Service Club especially with electrical work.

I am a real customer I am a real customer, with HSC policies on THREE different properties, based on these reviews. These reviews must be fake or bot generated. Customer Service agents are customer facing, answer the phone but know nothing and have to 'contact the proper department'. 5 of my 6 issues were not covered (sink faucets, shower valves, slow draining sink's) . Once you file a claim on-line, there is no way to check status on-line without calling in, to those same polite but unhelpful agents. NOTE that the $65 call out fee is for diagnostics, even if your issue isn't covered. The work won't be done the day the technician finally arrives, but instead will be scheduled later, and only if Home Warranty Club approves the claim. (1675) 281400 (2712) 281402 (24) 281405

Wish I could give them negative stars Wish I could give them negative stars. Bunch of crooks. Don’t know how I fell for them. Absolutely ridiculous service. I already put in a cancellation as of today. They deducted whatever they paid me from my remaining refund. Any time you put in a request, it takes days and then send someone who is not experienced at all. And then deny your claim. This is their process. They claim best on their website for many years. B.S. Absolutely absurd.