NO Customer Service & No coverage Water Heater broke 2/13, took them 3 days to get some to look at it, dragged their feet another week before coming back saying they needed more pictures only to deny the claim due to rust. The water heater ruptured & you waited 8 days to response, what did you think was going to happen, it magically disappear? Never, Never, Never use this company!

Save your money Terrible company. It has been 2 months and I still can't get my faucet fixed. Plumber comes and collect his service fee (literally a 5 min visit to take some pictures) and then will not return to complete the job as he says HSC will not agree to the submitted estimate. Who is at fault the plumber or the warranty company? Neither will take responsibility and leaves me the customer without a working faucet. Supposedly they will give a pro-rated refund if a contract is cancelled. I do not put much hope they will follow through on that promise. The only thing HSC is good at is sales and marketing.

Wish I could give them negative stars Wish I could give them negative stars. Bunch of crooks. Don’t know how I fell for them. Absolutely ridiculous service. I already put in a cancellation as of today. They deducted whatever they paid me from my remaining refund. Any time you put in a request, it takes days and then send someone who is not experienced at all. And then deny your claim. This is their process. They claim best on their website for many years. B.S. Absolutely absurd.

It's a scam, don't buy They are con artists that will do everything in their power to not cover anything listed in your contract. Not to mention it takes them weeks to assign a technician to your home, their reimbursement option doesn't make sense, and their policies yield no results other than making you pay full price with no coverage.

Good Luck Getting Paid!!! Good Luck Getting Paid!!! I'd give a zero star if possible....as a service provider, we have been trying to get paid since November, 2023. We have submitted no less than 20 attempts and get the run around. Impossible to get a human who can assist. What a scam. Contractors BEWARE!!