kevin k
GBAwful experience Awful experience! I've been a customer for over a decade. I had an accident, I was not at fault, I went through the insurance of the other driver. After I settled, I called Farmers to cancel coverage. They canceled my policy, now I can't get insurance on a new vehicle because I have a lapse in coverage. Their call center is in India now, they barely speak English, don't understand their policies and the connection is poor and it's hard to hear anything but static.
Douglas Lima
GBThey acted in bad faith and used the… They acted in bad faith and used the Old Google satellite photo to cancel my policy! They didn't even ask me about, could they do a visit or anything to maintain the policy, they did this because they thought I was going to claim any service to repair the roof of my property but it is not necessary to do that. I never used the insurance. Previous and would never use it for anything deceptive, they acted in very bad faith.
Clayton
GBbilling department doesnt fix issues Staff does not get their billing act together. They do not fix issues despite calls over months. Also they doubled the cost of insurance without notifying me by mail. When I did get mail, it did not reflect the actual billing situation on other matters. I've had issues with them with both home insurance as well as car insurance (subsidiaries of farmers)
ingrid kou
GBMY CAR HAS BEEN HIT BY ONE OF FARMER… MY CAR HAS BEEN HIT BY ONE OF FARMER INSURANCE POLICY HOLDER, I DELIVERED MY CAR TO THE BODY SHOP TO REPAIR, HOWEVER, THE CAR REPAIR TAKE MORE THAN THREE WEEKS AND STILL NO DONE YET DUE TO THE DELAY BY FARMER INSURACE SPECIALIST IS TOO BUSY AND NOT TO REPONSE THE BODY SHOP TECHNICIAN, TAYLOUR TIM FROM FARMER INSURANCE SAID THAT THEY CANNOT EXTEND THE RENTAL CAR EVEN MY CAR HAS NOT FINISHED THE REPAIR. I THINK THEY SHOULD HIRE MORE STAFF TO REPONSE ANY ISSUE ON TIME INSTEAD OF PENALIST US AS THE VICTIM OF THE ACCIDENT.
chris cox
GBBad choice I switched to farmers insurance and I wish I had never heard of them.