Melissa made this experience easy Melissa made this experience easy. She explained in detail, followed up and had patience with me as I navigated the process ~ thank you for making it smooth and easy!

Excellent customer service Colin was great from start to finish. He kept us updated and answered all our questions and concerns. Would highly recommend him and Hometap.

Our experience with Hometap. Our assigned Investment Manager, Keith Lindsey, could not have been nicer! Very helpful in the procedure and understanding what was needed, etc. All went fast and smooth, all the way until the final investment disclosure documents were sent to us to read over carefully. We had our financial adviser read over the disclosure and we found that most of the waivers were very vague and not clear to her or us. Our assigned manager Keith took note of all our concerns and questionable waivers and handed them over to his support group for answers and clarification. The answers from the support group that came back were not fully understood or clarified. If better understanding and changes made to the disclosure, we may have gone through with this deal.

The fact that I can tap into my homes… The fact that I can tap into my homes equity without having a monthly payment is so helpful.

Working with Eugene Kopman was an… Working with Eugene Kopman was an absolute pleasure! He simplified the process and kept us informed daily, ensuring we always knew where we stood in the process.