Mark S
GBPleasant, Knowledgeable people Having the pleasant person who first answered the phone able to quickly pull up my account and redirect my call to my usual agent. Familiarity with the agent. Exchanging pleasantries, having the agent be able to tell me how the exchange rate has changed since my last transaction.
customer
GBEasy to navigate the site. Easy to navigate the site. Personal touch--they are very responsive if I email with a question.
customer El Alteno Inc
GBEvery single time I needed some help Every single time I needed some help, when I call always is someone helping me very good and quick to cover my needs
customer
GBThe portal although friendly doesn't… The portal although friendly doesn't offer a way to show previous quotes on same currency. Also once you lock the rate, you are not able to see previous deals report on the home page.
Wendy Todd, VP Finance
GBGeorge Hamberger does an excellent job… George Hamberger does an excellent job for us. He always helps us find the best rate and has great customer service skills. The paperwork is easy to understand and the website is easy to use. We use Monex for all our wire transactions.